Staying safe with Roadside Assistance

Stay safe in the case of a breakdown by following these few simple tips on roadside assistance.

When to call for roadside assistance

Emergency roadside assistance is more than just an expensive towing service. In fact, with current technology and accessibility of parts, many common breakdown problems can be repaired or fixed in a matter of minutes by a reputable road side assistance provider. Call for roadside assistance if:

  1. You have broken down in a busy intersection or isolated area with limited help
  2. If your car appears to be symptomatic of a problem and you think driving your car any further will cause more damage (eg. Shuddering, cutting out, back firing, overheating etc)
  3. If you are alone and have broken down (especially at night)

If you have an idea as to the problem you are experiencing, it is always wise to mention this to your emergency roadside assistance provider to ensure they are able to best address the problem upon arrival.

Safety Precautions while waiting for emergency road side assistance:

Here are a few simple tips to ensure you remain safe while waiting for emergency roadside assistance to arrive:

  • Use hazard lights and parking lights immediately and continually until the roadside assistance provider arrives
  • Call 000 before road side assistance if there has been an accident or an injury
  • If possible, move your car as far away from traffic as possible
  • Get out of the car when safe and wait behind guard rails or in another safe place
  • Make yourself visible if you are in a dark area- under lighting etc
  • Keep your mobile phone with you at all times
  • If you are in an isolated area or feel unsafe- remain inside the car, and ask the emergency road side assistance personnel for some form of ID when they arrive.

    • At Mobile Car Care, we also recommend keeping our emergency roadside assistance number in your mobile phone or somewhere in your car should you require our services.

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